Once you receive your access to your portal, you'll be asked to set your password. Please do not share your log in credentials to anyone.

Set up your home access details and security instructions. Share information about keys, pin codes, and alarms, along with parking instructions for apartment communities.

Manage your personal information and communication preferences. Indicate your preferred mode of communication for pet updates, and add other individuals you'd like to include in these updates.

Payments are easy and secure through our online portal. You can also set up automatic payments for your convenience.

Keep your pet's information up to date in your profile. This helps us tailor our care to their unique needs. Be as specific as needed and don't forget to mention any health concerns and/or active medications.

Craft detailed pet care instructions to guide our pet sitters. Include feeding, watering, waste disposal, and behavioral notes to ensure the best care for your pets.

To request pet sitting or dog walking services, log in to your Pet Sitter Plus account and select the services you need. Choose the dates and times, and we'll confirm your booking. You can schedule no later than 5 days before the services. Otherwise, contact us for services on-demand. Fees will apply.

Provide essential information about the types of services you primarily need. Your answers here will shape the rest of your forms.

Help us provide optimal care by sharing your travel details. This allows us to ensure your pets are attended to appropriately and in case of emergencies.

Share your pet's primary and emergency vet details, and upload an authorization letter for vet care in your absence. This letter allows us to provide care and charge your account for vet bills if needed.

Ensure your pet's routine remains consistent by providing walking instructions. Upload a screenshot of your pup's usual route, note where to find their leash, and any waste disposal instructions. Describe your pet's temperament, reactions, and preferences to help our pet sitters provide the best experience.

Explore our pet store, Paleo Pet Goods, for high-quality products that cater to your pet's needs. Visit us at Highway 3 or check out our website for more information.

Familiarize yourself with our pet care policies and guidelines.

Choose your preferred update channel, whether SMS, Paleo Pet Sitting App, or Whatsapp. Join a group on the app for consolidated updates or opt for SMS/Whatsapp for travel abroad. Your choice ensures you're always informed about your pet's care.

Show appreciation to our pet sitters in multiple ways. Leave cash or use the portal to add electronic gratuity. Visit the store or send an email to share your gratitude and include the transaction number.